Terms & Conditions

Ordering

You will be contacted by email to confirm your order. Please make sure all details on your order form are correct.

Delivery

Subject to cleared funds and verified address we endeavor to deliver your order as requested.

Items will be shipped, after inspection at Geniyus, by Royal Mail.

Orders will be insured while in the possession of the carrier Royal Mail.

UK Orders

If your item(s) does not arrive within three days of placing your order please contact us.

European Orders

If your item(s) does not arrive within five days of placing your order please contact us.

Rest of World Orders

If your item(s) does not arrive within seven days of placing your order please contact us.

Payment

We use a third party payment processor to handle information securely. None of your card information is stored anywhere on this site. All of our card processing is done through Sage Pay. Sage Pay is, the fastest growing independent payment service provider (PSP) and is a division of business software company Sage, one of the UK's most trusted business brands. They process over 4 billion secure payments each year, for over 30,000 + UK businesses of all sizes. Sage Pay helps to tackle online card fraud, insuring that the payment process is safe and easy for you.